Advanced Laparoscopic, Bariatric, Endoscopic & General Surgery

Great Lakes Surgical Associates (GLSA) is a multi-site medical practice with four board certified general surgeons and one certified physician assistant who specialize in general surgery, bariatric surgery, endoscopic and laparoscopic procedures.  The practice is located in mid-Michigan with offices in Alma, Mt. Pleasant, and Midland.  GLSA is the premiere surgical practice for central Michigan residents.

Job Title: Practice Manager

Reports to: GLSA Physician CEO and Physician Managing Partners
The Practice Manager supports the overall day-to-day administrative and clinical duties of the practice, establishes and maintains an effective operating environment which assures effective, efficient and safe operations that respond to patient, physician and staff needs.

Essential Job Responsibilities:

  1. Manages the daily operations of the organization and supervises all staff.
  2. Participates with chief executive officer to develop organizational strategic plans and objectives.
  3. Act as a liaison between physicians and office employees to resolve conflicts and to promote cohesiveness in the practice.
  4. Monitor EHR proficiency of staff and providers; serve as liaison between IT and practice, facilitate integration of new applications and/or upgrades as appropriate.
  5. Manages the flow of the clinics to ensure compliance, efficiency and patient satisfaction.
  6. Lead and direct all activities related to administration, facilities, marketing, medical billing, patient satisfaction, personnel management, medical records, and regulatory compliance.
  7. Monitor the submission of timely, accurate and complete billing information to ensure the maximization of professional reimbursement; research unpaid/disallowance reports for unusual reimbursement practices; remain up-to-date on coding and insurance practices as necessary and change/delete codes and charges when determined to be ineffective, unprofitable and/or obsolete.
  8. Maintain a working relationship with external contacts within the local health care community.
  9. Ensure that all practice activities are in compliance with corporate, practice, local, state, and federal laws and regulations.
  10. Attend practice board meetings, business meetings, and serve on committees as requested.
  11. Perform other duties as assigned.

Required Candidate Qualifications

  • Bachelor’s degree, ideally in health care administration or a business discipline
  • Three or more years in healthcare management positions of increasing responsibility, ideally in an independent medical group environment and involving the management of multiple clinics
  • Demonstrated skills in finance, human resources, marketing, operations and strategic planning
  • Strong computer skills and a familiarity with IT, EHR, Medicare EHR reporting, and Microsoft Office
  • Knowledge of medical billing and Revenue Cycle Management
  • Ability to operate independently. Able to plan and manage time effectively and execute projects to completion

Working at Great Lakes Surgical Associates

GLSA offers a professional work environment, competitive compensation package, and a comprehensive and generous employee benefit package.  If you are looking for an exciting entrepreneurial atmosphere in a growing dynamic business, consider joining our team.  Interested and qualified candidates should submit their resume and cover letter to .

Alma Office

Warwick Medical Plaza
315 Warwick Drive, #3
Alma, MI 48801

Phone: (989) 463-6699
Fax: (989) 466-2574

Office Hours:
Monday - Friday
8am - 5pm

Mt. Pleasant Office

4851 E Pickard St
Mt. Pleasant, MI 48858

Phone: (989) 463-6699
Fax: (989) 466-2574

Midland Office

MidMichigan Medical Center-Midland
Towsley Building
4201 Campus Ridge Drive, Suite 4050
Midland, MI  48640
Towsley Building Entrance - take elevator on right to 4th floor

Phone: (989) 463-6699
Fax: (989) 466-2574

Office Hours:
Thursdays - Bi-Weekly
1pm - 5pm

Clare Office

602 Beach Street
Suite 2240
Clare, Michigan 48617
Across from the Dougherty Hotel, behind the hospital

Phone: (989) 463-6699
Fax: (989) 466-2574

Hospital Affiliations

All of the surgeons at Great Lakes Surgical Associates have full, unrestricted privileges to practice general surgery at the two major hospital systems in Gratiot and Isabella Counties: Gratiot Medical Center and Central Michigan Community Hospital. We perform surgery at the following locations:
    MidMichigan Medical Center - Gratiot
    McLaren Central Michigan - Mount Pleasant
    MidMichigan Medical Center - Midland
GLSA Offices are also equipped with surgery suites for indicated office procedures.

S5 Box